Refund policy

If you ask for a refund within 14 days of your first Pro or Agency payment (monthly or yearly), we refund 100 %, no questions asked. Your account then goes back to the Free plan.

Renewals aren't refundable unless your country's law says otherwise. To avoid the next charge, cancel before your renewal date: you keep access until the end of the period you already paid for.

If we charged you twice or for something you didn't ask for, we refund that charge in full, whenever it happened.

Email kolab@cowth.co from your account email, or reply to your Lemon Squeezy receipt. We process it within 5 business days; the money goes back to the same payment method and, depending on your bank, may take another 5 to 10 business days to show up.